Free Diagnostic Tool
Tell us what's happening, get a ranked list of likely causes with diagnostic steps and replacement part recommendations. No signup, instant results.
Air Conditioning
AC is running but air from the vents is warm, not cold.
Diagnose →AC runs constantly but the house never reaches the setpoint temperature.
Diagnose →AC is completely unresponsive — no fan, no hum, nothing.
Diagnose →AC has started making unusual noises — buzzing, banging, clicking, or screeching.
Diagnose →Water is dripping or pooling around the indoor air handler.
Diagnose →AC turns on, runs briefly (under 10 minutes), shuts off, then restarts shortly after.
Diagnose →AC runs continuously without ever shutting off, even when the house feels cool.
Diagnose →Ice has formed on the indoor evaporator coil or the outdoor suction line.
Diagnose →AC trips the breaker shortly after starting, or repeatedly throughout the day.
Diagnose →Outdoor unit hums but the fan blade isn't spinning, or fan stopped working entirely.
Diagnose →AC produces a musty, moldy, or 'dirty socks' smell whenever it runs.
Diagnose →AC produces a burning smell — electrical, plastic, rubber, or chemical.
Diagnose →Water dripping from the ceiling or visible from your attic AC unit.
Diagnose →Loud or persistent humming sound from indoor or outdoor HVAC equipment.
Diagnose →Visible dust blowing out of supply vents or settling rapidly on surfaces.
Diagnose →AC produces a whistling, hissing, or high-pitched sound from vents or the unit itself.
Diagnose →AC making clicking sounds — either rapid clicks, intermittent clicks, or clicking without starting.
Diagnose →Thermostat is set to COOL and shows a call for cooling, but the AC doesn't turn on.
Diagnose →Most of the house cools fine but one specific room stays warm or hot.
Diagnose →Thermostat displays active cooling icon/indicator, indoor blower runs, but no cold air comes out.
Diagnose →Significant temperature differences between rooms despite a single thermostat — some too cold, others too warm.
Diagnose →AC is cooling but indoor air feels sticky, clammy, or humid — humidity above 60%.
Diagnose →Electric bill increased significantly without changes in usage patterns or weather.
Diagnose →Air coming from supply vents is noticeably weaker than normal — barely moving even with system running.
Diagnose →Compare the two opposite HVAC runtime issues to identify which one applies and how to fix.
Diagnose →Furnace / Heating
Furnace blower runs but air coming out of vents is cold or lukewarm.
Diagnose →Furnace runs through its startup sequence but burners never light.
Diagnose →Furnace turns on, runs briefly, shuts off, repeats — rapid on/off cycles.
Diagnose →Furnace burners light but no warm air comes out of the vents.
Diagnose →Standing pilot light won't stay lit, or relights but goes out repeatedly.
Diagnose →Loud bang, boom, or pop when the furnace starts up or cycles.
Diagnose →Rotten egg or sulfur smell coming from or near your furnace.
Diagnose →Burning smell coming from vents or near the furnace.
Diagnose →Indoor blower fan runs constantly, never shuts off between cycles or when heating isn't called for.
Diagnose →Furnace lights and runs for several minutes, then shuts itself off — different from short cycling.
Diagnose →Indoor blower fan operates normally but the furnace never produces warm air.
Diagnose →Furnace produces rattling, buzzing, or vibration sounds during operation.
Diagnose →Pilot light or burner flame burns yellow, orange, or flickering instead of steady blue.
Diagnose →Furnace makes clicking sounds at startup but burners never ignite — usually the gas valve trying repeatedly.
Diagnose →Heat Pump
Heat pump runs but the air coming from vents is cool or only slightly warm.
Diagnose →Heat pump running in cooling mode but no cold air, or much weaker than expected.
Diagnose →Outdoor heat pump unit is covered in ice or frost that won't clear.
Diagnose →Heat pump compressor running continuously without cycling off.
Diagnose →Auxiliary heat indicator shows constantly on the thermostat, even in mild weather.
Diagnose →Heat pump set to heating mode but air from vents is cool, lukewarm, or cold.
Diagnose →Heat pump outdoor unit producing loud noise — buzzing, knocking, vibrating, or whirring louder than normal.
Diagnose →Heat pump outdoor unit not running defrost cycles — ice accumulates instead of being cleared.
Diagnose →Thermostat
Thermostat display is blank, frozen, or completely unresponsive.
Diagnose →Thermostat shows a temperature that doesn't match the actual room temperature.
Diagnose →Thermostat setpoint changes on its own without you touching it.
Diagnose →Thermostat displays normally with correct mode set, but neither cooling nor heating activates.
Diagnose →